Terms of Service
Last updated: September 15, 2026
SmartEmails is published by AURVA SOFTWARE, registered office at 138 avenue Victor Hugo, 75116 Paris, France (SIREN: to be completed). See our Legal Notice for full company details.
1. Acceptance of Terms
By using SmartEmails ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
SmartEmails is an AI-powered email classification service that connects to your Gmail or Microsoft Outlook account to automatically categorize your emails. The Service includes a web dashboard and a Chrome browser extension.
3. Account Registration
You must provide a valid email address to create an account. You are responsible for maintaining the security of your account. You must be at least 18 years old to use the Service.
4. Free Trial
New users receive a free trial limited to 1000 emails over 7 days. After the trial, you must subscribe to a paid plan to continue using the Service.
5. Paid Plans & Billing
Paid plans are billed monthly via Stripe. You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.
6. Acceptable Use
You agree not to:
- Use the Service for illegal purposes
- Attempt to reverse-engineer, decompile, or hack the Service
- Share your account with others
- Use the Service to send spam or unsolicited emails
- Exceed your plan's email classification limits through automated means
7. Email Access
By connecting your email account, you grant SmartEmails permission to:
- Read your email metadata (sender, subject, date, snippet)
- Apply labels (Gmail) or move emails to folders (Outlook)
- Create draft replies on your behalf
- Access your calendar for meeting-related features
You can revoke this access at any time by disconnecting your account in Settings.
8. AI Classification
Email classification is performed by AI and may not be 100% accurate. You can manually reclassify any email. SmartEmails is not responsible for actions taken based on incorrect classifications.
9. Data & Privacy
Your use of the Service is also governed by our
Privacy Policy. We take data protection seriously and comply with GDPR.
10. Service Availability
We strive for high availability but do not guarantee uninterrupted service. We are not liable for any losses resulting from service downtime or email misclassification.
11. Limitation of Liability
SmartEmails is provided "as is" without warranty of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
12. Termination
We may terminate or suspend your account if you violate these Terms. You may delete your account at any time by contacting us.
13. Changes
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by the laws of France. If a dispute arises, please write to us first at
legal@smartemails.ai so that we can look for an amicable solution. Failing that, any disputes will be subject to the exclusive jurisdiction of the French courts.
15. Contact
For any questions about these Terms, contact us at:
Email: contact@smartemails.ai